Service en français...
Today I got to help two people in French (since I'm the only person in the office who speaks French well enough to serve people). Canada is supposedly a bilingual country, but almost nobody in my city speaks it as a first language.
The first person wanted to see if he was on the voters list, and the second guy was calling from Quebec. For some reason his call got transfered to my city (which he had never heard of), so I got to help him. Anyway, I ended up giving him the national phone number, since I couldn't help him from the other end of the country.